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Frequently asked questions
How do I order HeadHouse Square custom shutters?
How long will it take to get my shutters?
Can I place an order online?
How do I know which shutter style is right for my home?
Can HeadHouse Square match my existing shutters?
Does HeadHouse Square make interior shutters?
Do you paint your shutters?
Are shutters difficult to install?
Does HeadHouse Square install shutters?
Can I get samples of HeadHouse Square shutters?
What kind of warranty does HeadHouse Square have on its shutters? Its hardware?
What is the cost for shutters?
Can I visit HeadHouse Square?
How do you ship your shutters?

How do I order HeadHouse Square custom shutters?
Call us toll-free at 888-631-8191 and speak to one of our shutter specialists. You’ll want to have looked at our web site to determine your shutter style and other particulars. A good place to start is at our Ordering page.

How long will it take to get my shutters?
The typical turnaround time for HeadHouse Square custom shutters is about 5 weeks from receipt of your order. Remember, your shutters are carefully crafted from scratch according to your specifications, which takes some time. But, it’ll be well worth the wait.

Can I place an order online?
You can order shutter samples and hardware online by using our convenient shopping cart. However, since your shutters are made specifically to order for your house and your house alone, orders for our custom shutters can’t be placed online. Although online ordering is a real convenience these days, because of the truly custom nature of HeadHouse Square Custom Shutters, it is very important that we work directly with you to make sure you get exactly what you want.

How do I know which shutter style is right for my home?
The best place to start is with your own personal taste. If historical and architectural accuracy are important to you, it could be fun and informative to research your home’s architectural style. Of course, you can always speak with one of our specialists about the right shutters to choose for an accurate period look.

Can HeadHouse Square match my existing shutters?
Our shuttersmiths can match your existing shutters to a T. All we need is one of your shutters to use as a guide and they’ll handle the rest. Give us a call to talk specifically about how we can help you in this area.

Does HeadHouse Square make interior shutters?
No, we don’t make interior shutters. Exterior custom wood shutters are our passion.

Do you paint your shutters?
Yes! We offer our shutters in your choice of natural cedar, primed, or painted. While the choice is yours alone, we do recommend that, at minimum, you have us prime the order. We “component prime,” which means that we apply the primer to all of the component parts prior to assembly which gives them complete surface coverage and improved resistance to the elements. We also use a special primer/paint combination that is specially formulated for application in our factory controlled finishing process. Finally, you have a full spectrum of colors available from which to choose, as we have the ability to color match.

Are shutters difficult to install?
Shutter installation can be a DIY project, provided you are a reasonably accomplished do-it-yourselfer. Plus, because of the size of exterior shutters and the probable need to use a ladder, we recommend working with an able helper. Bottom line, installing shutters isn’t overly complicated, but if you don’t have at least some basic carpentry skills, you should consult with a professional. Our shutter specialists will be more than happy to help you arrive at the right decision regarding installation. Click here to download the installation instructions (PDF).

Does HeadHouse Square install shutters?
We currently do not install shutters. However, our shutter specialists are available by telephone to provide assistance to you or your contractor. If you are looking for a contractor, we may have some contacts that we would be happy to pass along.

Can I get samples of HeadHouse Square shutters?
Yes. Simply call us at 888-631-8191. There is a nominal charge for samples, which will be credited to your shutter order.

What kind of warranty does HeadHouse Square have on its shutters? Its hardware?
We stand behind our products. They’re built to last, constructed using time-honored techniques, superior materials, and old world craftsmanship. Because our products are exposed to outdoor conditions, they will experience the normal wear and tear associated with finished exterior wooden products and hardware. If there is a defect in the material or workmanship, we’ll fix it. There is no warranty or fine print to worry about. We’ll take care of you – it’s that simple.

What is the cost for shutters?
There are a lot of variables that go into this determination. The size of each pair of shutters directly impacts the cost, as do other factors such as custom options, whether we prime the order, hardware selection, etc. However, a reasonable figure to use for a standard sized pair of shutters could range from $300 unfinished, to $450 fully primed and painted with hardware for mounting.

Can I visit HeadHouse Square?
Sure. We’d welcome a visit. Just give us a call and we’ll give you directions to our shop.

How do you ship your shutters?
That depends on the size of your order. For small to mid-sized orders, we use UPS Standard shipping. For larger orders (or very large shutters) we choose a common carrier.

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